Suncross Bike warrants the replacement of the frame & suspension of Suncross bicycles due to defects in material and/or workmanship.The following conditions and limitations apply:
Alloy / Steel Frames carry a limited lifetime replacement warranty for the original owner of the bike.
Suspension carries 1year warranty for the original owner only.
Charges such as labor and transportation are not included and have to be borne by the original buyer.
This warranty is offered to the original retail purchase ONLY. Both proof of purchase from an authorized Suncross Bikes dealer and a validated warranty registration card mailed directly to Suncross bikes are required to validate protection under this warranty.
Normal wear, accident, abuse, neglect, improper assembly, improper fit, or improper maintenance by anyone or the use of parts and devices not consistent with the use originally intended for the bicycle as sold are not covered under this limited warranty.
The bending of frames, forks, handlebars, seat-post, fenders, chains, chain-guards and rims is excluded from warranty. Bending is a sign of abuse or punishment inconsistent with bike's intended use, and therefore not covered under this limited warranty. All bikes that get damaged or met with an accident and are also not covered under warranty. The customer may claim Insurance at their own end if they insure the Bike with an Insurance Company.
In order to validate your warranty, it is necessary to have your bicycle assembled by an Suncross dealer. Claims should be processed through an authorized dealer only from whom the Bike is purchased.
This warranty is limited to replacing the defective part without charge and the company shall in no event be responsible for consequential or special damages.
In the event that the bicycle has been used in stunt riding, ramp jumping, acrobatics or similar activities; this warranty is void. Likewise, the bicycle is not designed to be used with a motor or any other e-bike components unless specified.
This warranty is expressly in lieu of any other warranties. Any implied warranty, including any warranty of merchantability of fitness, shall be limited to the duration of the express warranty set forth herein.