THE WARRANTY IS OFFERED TO THE ORIGINAL PURCHASER ONLY.
We stand behind the quality and craftsmanship of all our products. We are committed to providing prompt, courteous, and effective customer service.
Please note that tires and tubes do not come under warranty and the same implies to all wear and tear items such as Gears (Front Deaillauer, Rear derailleur, Shifters, hubs) Chainwheels, Chains, Rims, Grips and stickers (Decals).
We warrant lifetime warranty for all our bicycle frames sold by our authorized dealers and 6 Months warranty on all suspension and rigid forks.
Handle bars and handle stems are covered under limited warranty and are subject to change / replace only after inspection. The warranty implies for the material defect and does not cover graphics that warp off due to weather conditions and handling by the purchaser /cyclists.
THIS WARRANTY DOES NOT APPLY TO DAMAGE OR FAILURE DUE TO:
THIS WARRANTY ALSO EXCLUDES:
Commercial use (such as rental or security fleets), racing or competition, stunting, jumping, trick riding, ramp riding, aggressive riding, riding with excessive loads, lack of technical skill, competence, or experience of the user.
Bicycle frames, which have been repaired (e.g. welded or bonded), repainted, or had the original decals removed.
Frames, forks, wheels, axles, handlebars, and stems, which are bent from just riding along, can be a sign of misuse or abuse and are not covered under this warranty.
Personal transportation costs or product freight costs to or from an Authorized Dealer.
Charges associated with diagnosing, evaluating, or processing a warranty claim
Any additional costs associated with the incompatibility of existing parts and the replacement frame or fork. These costs are the responsibility of the consumer.
This warranty only applies to the original retail purchaser and is not transferable. Specific model exceptions to this warranty are noted with the bicycle documentation.
TO OBTAIN SERVICE UNDER THIS WARRANTY, YOU MUST:
Return your fully assembled bicycle to our Authorized Dealer for inspection. A bicycle having the components removed cannot be evaluated or warranted.
Provide proof of purchase, including but not limited to the retail bill of sale, your credit or debit card receipt, or other satisfactory proof of the date of purchase.
TIRES AND TUBES
All bicycle tubes and tires are inspected and tested after production to be free and clear of any manufacturing defect.
Due to the high frequency of user error during the tube mounting process, all our bicycle inner tubes are not warrantable.
Tires and tubes are subject to wear and tear and could get cut or worn out depending on the usage and misuse.
It’s purely a rubber item and not just us but any Bicycle company in India does not cover these under warranty.